Refund policy

AtĀ Majafi Wellness, we prioritize customer satisfaction while ensuring the highest quality of our products. Due to the nature of these items, we follow a specific policy for returns and refunds:

Eligibility for Return/Refund

Once your claim is approved, you can choose between:

  • ReplacementĀ of the item.
  • AĀ RefundĀ to your original payment method (processed within 5-7 business days).

Non-Refundable Situations

Once your claim is approved, you can choose between:

  • ReplacementĀ of the item.
  • AĀ RefundĀ to your original payment method (processed within 5-7 business days).

Refund Process

Once your claim is approved, you can choose between:

  • ReplacementĀ of the item.
  • AĀ RefundĀ to your original payment method (processed within 5-7 business days).

How to File a Claim

1. Email us atĀ hello@majafi.comĀ with the following details:

  • Order number
  • Description of the issue
  • Photos of the product and packaging

2. Our customer service team will review your request and respond withinĀ 48 hours.

We appreciate your understanding and cooperation in maintaining the quality of our products. Your trust inĀ Majafi WellnessĀ means the world to us!

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