Refund policy

At Majafi Wellness, we prioritize customer satisfaction while ensuring the highest quality of our products. Due to the nature of these items, we follow a specific policy for returns and refunds:

Eligibility for Return/Refund

Once your claim is approved, you can choose between:

  • Replacement of the item.
  • A Refund to your original payment method (processed within 5-7 business days).

Non-Refundable Situations

Once your claim is approved, you can choose between:

  • Replacement of the item.
  • A Refund to your original payment method (processed within 5-7 business days).

Refund Process

Once your claim is approved, you can choose between:

  • Replacement of the item.
  • A Refund to your original payment method (processed within 5-7 business days).

How to File a Claim

1. Email us at hello@majafi.com with the following details:

  • Order number
  • Description of the issue
  • Photos of the product and packaging

2. Our customer service team will review your request and respond within 48 hours.

We appreciate your understanding and cooperation in maintaining the quality of our products. Your trust in Majafi Wellness means the world to us!